SUPPORT

Technical support

Whether you need guidance for setting up your laser or are running into a technical issue, our laser engineers and support team are available to offer you technical support as needed.

Check out the FAQs below, or contact us at support@skylarklasers.com, or phone +44 (0)131 333 2200.

General FAQs

1How do I know which laser is best for my application?

Contact our technical sales team at sales@skylarklasers.com and tell us about your application. You can also visit the applications pages to review our suggested laser models for each application.

2What is your typical lead time?

All available models are shipped within 12 weeks of purchase. Our average lead time is 4 - 8 weeks.

3Is my laser covered by warranty?

Yes, all Skylark Lasers systems are supplied under warranty. Please check our Terms and Conditions for details, or contact us directly.

4What is the lifetime of my laser?

Please refer to our warranty terms and conditions. Excluding the UV range, the warranty covers 12 months or 5,000 hours operation.